Terms and Conditions
Shipping Time — Most orders ship the next business day.
Shipping timelines provided by carriers are estimates only.
We encourage timely ordering to avoid delays.
Grana Toys reserves the right to use any carrier that meets the selected shipping method.
Unless otherwise stated, all materials on this site (text, design, logos, graphics, icons, and images) are the sole property of Grana Toys.
Copyright © — ALL RIGHTS RESERVED.
Content may be used only for shopping or placing an order.
No material may be copied, reproduced, modified, republished, uploaded, posted, or distributed without written permission.
Unauthorized use may violate copyright and trademark law.
If a product is listed at an incorrect price due to a typographical error or supplier error, Grana Toys reserves the right to refuse or cancel the order — even if payment has already been taken.
If your card was charged, a refund will be issued for the incorrect amount.
All items sold as pre-ordered items will have a tentative ship date assigned. This date may change based on manufacturer availability. If the description isn’t updated, it is the buyer’s responsibility to inquire about revised dates.
For updated info, email info@granatoys.com or check the New Release Schedule.
Receipt of an order confirmation does not signify acceptance of an order.
Grana Toys may accept or decline an order at any time, or supply fewer items than ordered.
These conditions override any terms you include with purchase orders unless signed by Grana Toys.
We reserve the right to change this site or these conditions at any time.
Sales tax is charged on orders shipped to locations where Grana Toys has a presence.
Buyers outside these areas are responsible for any applicable taxes.
We accept credit cards as payment.
No surcharge applies.
Please provide the correct billing address and phone number to avoid delays.
This site may contain links to third-party websites.
Grana Toys is not responsible for their content or operation.
This store is powered by WooCommerce, which provides the software but does not manage site content, products, promotions, or policies.
All site content belongs solely to Grana Toys.
For any questions, contact us directly.
- WeReturns accepted within 14 days for defective, damaged, or incorrect items
- For any other reason, buyer pays return shipping and a 20% restocking fee
- Shipping charges are not refunded
- Contact us for an RMA number before returning anything
- Items that have been opened or have the factory seal broken are NOT accepted
- If available, replacements will be shipped; otherwise a refund will be issued
- Photos may be required; keep packaging for return shipping
We keep your personal information private and secure. When placing an order, you provide your name, email, credit card information, address, phone number, and password.
This information is used to:
- Process your order
- Keep you updated
- Personalize your experience
Our secure servers protect your information using encryption and firewall technology.
We may notify you of promotions or new products via email. You can unsubscribe anytime.
We use cookies to track your session and manage your shopping cart.
Other websites accessible from this site have their own privacy practices.
Grana Toys is not responsible for third-party site behavior.